SHIPPING & DELIVERY
SHIPPING & DELIVERY
NEW $15 FLAT RATE SHIPPING for ONLINE ORDERS starts 3/15/24
Order Processing & Shipping
Orders are processed on the following business day, during regular business hours, Monday-Friday 12:30 pm to 6:00 pm EST.
Orders placed on Friday after 6pm & weekends will not be processed until the following business day. (Monday)
Please allow up to 48 hours processing (excluding weekends and holidays) before your order ships. All orders are processed during regular business hours, Monday-Friday 12:00 pm to 6:00 pm EST.
Standard Ground Shipping (3-5 Business Days depending on location in USA.)
$15 Flat Rate on all online orders.
Expedited 2 Business Days Shipping
Start at Flat Rate: $30.00 ( rates vary based on location & timeline) please email Customercare@hausofhanz.com for more info and shipping options.
International Shipping Flat Rate
Starts at $40.00 (rates vary on location and shipping timelines)
*We are currently unable to ship to P.O. Boxes, international addresses and or residents of Puerto Rico. Please note that Standard Ground Shipping is the only shipping method available to residents of Alaska and or Hawaii and these orders may experience longer delivery times.
ALL International orders shipped from our NY location, the purchasing customer is responsible for duties & taxes upon arrival/ entrance to the country the package is being delivered too. If items are refused at the time of delivery, we request payment of the returned shipping for the items to be returned back to the USA.
Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries. Value Added Tax (VAT) rates are set by the destination country.
Customer Service
For more information please contact our Customer Service Department, Monday-Friday 12:00 pm to 6:00 pm EST. Email us your concerns at Customercare@hausofhanz.com